Frequently Asked Questions (FAQs)

Have questions about our innovative products and cutting-edge solutions? You're in the right place! Explore our Frequently Asked Questions (FAQs) section to find quick answers and helpful insights.

General Issues

NOYAFA is a leading manufacturer of professional testing instruments and tools. We offer a wide range of products for testing electrical, telecommunication, and environmental parameters. Our products are used by a variety of professionals, including electricians, telecommunications technicians, and environmental engineers.

For more details, you may check on our Brand Story page. Hope you like our service and products!

We offer a wide range of products including our famous and reliable cable testers, network cable trackers, wire length testers, voltage detectors, and more. And in recent years, we've expanded our production lines to:

  • medical and health care tools;
  • environment monitoring;
  • measuring tools for sound, length, distance, area, tempreture;
  • security tools like CCTV testers and anti-spy;
  • others.

Check on our Product Collection page for more details.

Our products are available through a variety of distributors and retailers worldwide. Besides, you can choose to buy products directly from this NOYAFA Official website.

Product Related

Each NOYAFA cable tester comes with detailed user manuals. You can also find instructional videos and guides on our website's support section.

In general, you need to connect a cable to a NOYAFA cable tester via the RJ45/RJ11/BNC/PoE port. Turn on the tester and check the status or measure the length.

Yes, many of our products are designed to test various types of cables, including Ethernet, coaxial, telephone, and more.

You may check on NF-8601S.

Our products are designed to be user-friendly for both professionals and beginners in the networking and cabling field.

Ordering and Shipping

We accept payments through major credit cards, PayPal, and other secure online payment methods.

Shipping times may vary depending on your location. Typically, orders are processed within 1-2 business days, and shipping times range from 3 to 7 business days, but this can vary.

Yes, we offer international shipping to many countries. Please check our shipping information page or contact us directly for specific details.

Support and Warranty

Most NOYAFA products come with a standard warranty. Please refer to the product documentation or contact our support team for warranty details.

You can reach out to our customer support team via email or phone. Additionally, we provide online resources such as FAQs, user manuals, and troubleshooting guides.

Yes, we offer a return policy. Please review our return policy on our website or contact our customer service for more information on returning products.