1. Device NF-829 (see attached photo, green marked),The packaging is dented.
The black probe is bent, and the red probe is completely broken off. This is unacceptable for a newly delivered product.
2. Device NF-518S
I tried to use this device to locate electrical cables hidden under the plaster walls in my apartment. All the electrical outlets are working, so there is no reason to suspect a problem with the electrical installation. However, this device fails to detect anything at all. It is completely useless for the task it is supposed to perform.
To be honest, I deeply regret ever doing business with NOYAFA. These purchases have been a complete disappointment, both in terms of product quality and functionality.
These were my first purchases from your company, and they will be my last. I will share my experience with my friends and acquaintances to warn them against buying your products. I also intend to publish and share my experience online so that other potential customers are aware of the quality of the products they may receive.
I expected functional, properly manufactured devices, not broken equipment and a product that fails to perform its basic function.
I expect your company to take responsibility for this situation and provide an appropriate solution.
I look forward to your response.
I have no desire to deal with sending anything back.
Regards